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Chapter 1 Introduction to Information Systems 1 Chapter 2 Organizational Strategy, Competitive Advantage, and Information Systems 31 Chapter 3 Ethics and Privacy 66 Chapter 4 Information Security 85 Chapter 5 Data and Knowledge Management 121 Chapter 6 Telecommunications and Networking 161 Chapter 7 E- Business and E- Commerce 197 Chapter 8 Wireless, Mobile Computing, and Mobile Commerce 229 Chapter 9 Social Computing 262 Chapter 10 Information Systems Within the Organization 293 Chapter 11 Customer Relationship Management and Supply Chain Management 320 Chapter 12 Business Analytics 355 Chapter 13 Acquiring Information Systems and Applications 380 Technology Guide 1 Hardware 409 Technology Guide 2 Software 424 Technology Guide 3 Fundamentals of Relational Database Operations 433 Technology Guide 4 Intelligent Systems 456 Index 470.
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